Questions
Short answers
If yours isn't here, call the front desk.
What should I wear?
Whatever you're comfortable in. You undress to your comfort level and are draped with a sheet the whole time; only the part we're working on is uncovered.
How early should I arrive?
Ten minutes early for a first visit, so you can change and fill in the booking tool's questions without rushing.
Can I come straight from skiing or a run?
Yes. Leave your boots at the door and we'll give you a minute to change and wash your hands.
How firm will it be?
As firm as you say. Tell us light, medium or firm when you lie down, and say so again if it should change.
Can I book after an injury?
Yes, with your doctor's go-ahead. Bring their instructions and tell us what's off limits.
Can two of us book together?
Book two sessions at the same time and tell us you're together. A card holds the booking and goes toward your visit.
Do you take walk-ins?
When a room is open. Call ahead to be sure, since most of the day is booked.
How do gift cards work?
A gift card works for any amount and any service. Buy one online or at the desk; whoever receives it books like any guest. Ask us about expiry in your state.
How do I cancel or move a booking?
Tell us at least 24 hours ahead by phone or from your confirmation, and we'll move or cancel it.
Still deciding?
Call the front desk and ask. We'll tell you plainly.